Stores usually report an entire month’s sales on a 2-3 months delay.
Payments are issued within 60 to 90 days after the last day of every month.
For example, sales made in January will be issued no sooner than late March (or early April)
The reporting and digital revenues payment is a 2-step process:
1. Upload royalties
Every month between the 10th and 20th*, all available sales data reports are uploaded to the platform.
These sales data reports contain estimated sales and are reflected as such in the Sales > Analytics tab.
In this tab, each channel is displayed in a different color and sales data can be filtered by date, channel, label, release or track.
What is reflected in the analytics tab, are estimated gross sales before deduction of bank fees.
2. Sales confirmation
When we receive a payment from a channel, we confirm the corresponding sales report (between the 20th and 30th)
These sales are reflected as confirmed sales in the platform and added to your balance, accessible from your user account.
In this confirmation process, the platform deducts taxes, bank and transaction fees, in case these have been deducted by the channels or banks during the payment process. Due to this, confirmed sales may be lower than initially shown as unconfirmed (gross) sales.
Once a sales report has been confirmed, the system redraws the graph in the "Analytics" screen, taking into account the new values.
*Except for January, as a result of year closing and auditing, the sales will be made available on the 20th
Note: There may be delays in payment cycles which may prevent us from issuing your payments in a timely manner. This is usually the consequence of digital services reporting and/or paying late.